Accessibility Statement

Effective: June 30, 2025

We are committed to making our website and services accessible to everyone, including individuals with disabilities. We believe in inclusive design and strive to ensure that all visitors can seamlessly access our product catalog, upload designs, and complete their orders without barriers.

1. Our Commitment

We are actively working to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and to create a positive user experience for:

  • Individuals using screen readers
  • Users relying on keyboard-only navigation
  • Customers with visual, auditory, cognitive, or motor impairments

2. Accessibility Features

Felico Agency website includes the following features to support accessibility:

  • Proper use of semantic HTML and heading structure
  • Alt text for all key images and product photos
  • Full keyboard navigability for menus, forms, and interactive elements
  • Sufficient color contrast between text and background
  • Clear focus indicators on clickable elements
  • Responsive layout compatible with screen magnifiers and assistive browsers
  • Simple forms for uploading artwork and completing purchases

3. Known Limitations

While we strive for full compliance, some areas of our site may not yet fully conform to accessibility standards. This may include:

  • Some third-party widgets or embedded tools (e.g., social media feeds or payment platforms)
  • Occasionally inconsistent form label associations on mobile devices

We are aware of these limitations and are actively working to improve them in upcoming releases.

4. Feedback & Support

We welcome feedback on the accessibility of our website. If you encounter any issues or need assistance completing an order, please contact us: info@felicoagency.com​

We aim to respond to all accessibility-related inquiries within 3 business days.

5. Continuous Improvement

We conduct periodic accessibility audits and partner with our development team to implement inclusive design practices at every stage of development. Our goal is to ensure that Felico Agency remains accessible to all customers, regardless of ability or technology used.

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