Privacy Policy
Effective Date: June 30, 2025
This Privacy Policy explains how Felico Agency LLC (“Felico”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you interact with our website or engage with our digital marketing services.
1. Who We Are
Felico is a digital marketing agency offering branding, strategy, content creation, paid advertising, and related digital services to clients worldwide. Our website is located at https://felicoagency.com. Contact: info@felicoagency.com
2. What Information We Collect
We collect personal and business information in the following ways:
- a) Information You Provide Voluntarily:
– Full name, email address, phone number
– Company name, website, and service inquiries
– Any files, briefs, or branding materials sent to us
– Payment details (processed via third-party gateways)
– Messages submitted via contact forms or consultations - b) Automatically Collected Information:
– IP address, browser type, operating system, and device info
– Pages visited, time spent, and on-site behavior
– Traffic source or ad referral data
c) Cookies and Tracking Technologies:
We use cookies and tools such as Google Analytics and Meta Pixel to:
– Analyze traffic and website performance
– Measure the effectiveness of advertising campaigns
– Remember preferences or form inputs
You can manage your cookie settings via your browser preferences.
3. How We Use Your Information
We use the information we collect to:
– Respond to service inquiries and project requests
– Deliver our marketing services and consultations
– Send proposals, invoices, and confirmations
– Improve user experience on our website
– Send updates, insights, or marketing emails (only with consent)
– Comply with applicable legal and regulatory obligations
You may unsubscribe from our emails at any time using the link in the footer or by contacting us directly.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
– Trusted partners (e.g., email platforms, payment processors, analytics providers)
– Subcontractors or collaborators working on your project (e.g., designers, ad specialists)
– Legal authorities, when required by law or to protect our rights
All third parties are required to handle your data securely and confidentially.
5. Payment Processing
All payments are securely processed via third-party gateways such as Stripe or PayPal. Felico does not store or have access to your full credit card details.
6. Data Retention
We retain your data only as long as necessary to:
– Provide ongoing services or support
– Fulfill accounting, legal, and reporting obligations
– Analyze trends and improve our business
You may request deletion of your data at any time (see Section 7).
7. Your Rights
Depending on your location, you may have the right to:
– Request access to or correction of your data
– Request deletion of your personal information
– Object to specific types of data use
– Withdraw consent for marketing communications
– File a complaint with a data protection authority
To exercise your rights, contact us at info@felicoagency.com. We aim to respond within 30 days.
8. Security Measures
We implement reasonable technical and organizational measures to protect your personal information, including:
– SSL encryption across our website
– Secure storage systems with access controls
– Regular monitoring and security updates
9. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. By using our services, you agree to this transfer.
10. Children’s Privacy
Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with the new effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@felicoagency.com
Would you like to start a project with us?
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